There has been a lot of hype on social networks about people preparing to leave WhatsApp and turn to other Instant Messaging platforms like Telegram and Signal. Will users be better off?

The latest FCA Market Watch newsletter has set out their increased expectations for firms recording telephone conversations while operating in alternative working arrangements. 

This year has seen WhatsApp become one of the most popular communication tools for enterprises that require quick responses on a global scale. We’ve also seen increases in WhatsApp desktop usage...

Since waking up this morning, I have sent seven WhatsApp messages, made ten voice notes, answered my Teams notifications, received an SMS appointment reminder. All that before checking my email...

While there are many consumer tools out there to record your personal calls, enterprise solutions that can record instant messages from multiple employees are harder to come by. This blog will take...

COVID-19 has changed many aspects of our daily lives, not least transformed how we work. But as businesses adapt to de-escalation efforts, so our their customers and more and more of them are turning...

Recently, Bloomberg reported a 42% surge in deals brokered over IM channels, up from just a quarter in volume for Treasury trading. This comes with the news that much of Wall Street is switching off...