Flexible Working

Nurturing a Positive Company Culture with a Remote Team

“From the moment I walked into the VoxSmart office in London, I knew it was a company I wanted to be part of.” Noreen O’Prey, Chief People Officer at VoxSmart has been tasked with many areas that...

Noreen O'Prey 22 Sep, 2020

Flexible Working, Remote Working

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Flexible Working

Nurturing a Positive Company Culture with a Remote Team

“From the moment I walked into the VoxSmart office in London, I knew it was a company I wanted to be part of.” Noreen O’Prey, Chief People Officer at VoxSmart has been tasked with many areas that...

Noreen O'Prey 22 Sep, 2020

Flexible Working, Remote Working

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WhatsApp

The immediacy of Instant Messaging appeals to an always on business

Since waking up this morning, I have sent seven WhatsApp messages, made ten voice notes, answered my Teams notifications, received an SMS appointment reminder. All that before checking my email...

Alan Giles 15 Sep, 2020

WhatsApp, Remote Working

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Communications Surveillance

Communication Trends during a Global Pandemic

The past 6 months have seen clear changes in how we communicate. We recently reviewed our client data, comparing this with the previous year, and we saw some very interesting trends emerging. You can...

Marketing 03 Sep, 2020

Communications Surveillance, Remote Working

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Communications Surveillance

New Surveillance Alerts Features Boost Visibility of Teams and Technology

VoxSmart has recently launched two new features that give compliance teams increased visibility over what surveillance is being performed on their communications data – both by the team and the...

Marketing 26 Aug, 2020

Communications Surveillance

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Dodd-Frank

Technology born from a decade of the Dodd-Frank Act

The 2007-2008 financial crisis brought about “the most comprehensive set of reforms to our financial system since the Great Depression.” according to the U.S. Department of the Treasury, but as the...

Marketing 18 Aug, 2020

Dodd-Frank, Trade Reconstruction

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WhatsApp

Enterprise Best Practise for WhatApp Recording Software

While there are many consumer tools out there to record your personal calls, enterprise solutions that can record instant messages from multiple employees are harder to come by. This blog will take...

Marketing 12 Aug, 2020

WhatsApp

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Communications Surveillance

The business case for advancing the Surveillance Strategy now

We have become used to the message "…this call is being recorded for quality control purposes" as standard operating procedure. But for various reasons institutional financial services businesses...

Larry List 06 Aug, 2020

Communications Surveillance

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Communications Surveillance

Holistic Surveillance vs Integrated Surveillance: What’s the difference?

We've all heard it used before. The term "holistic surveillance" has been talked about for years yet we are still far away from making it a reality - why? Is it just a pipeline dream or can it be...

Marketing 31 Jul, 2020

Communications Surveillance

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Communications Surveillance

Watch Replay: Holistic Surveillance Prevails Under Any Market Conditions

Following the recent announcement of our strategic alliance with global trade and markets surveillance leader Eventus Systems, we took a deeper look into how the partnership will help shape the idea...

Marketing 24 Jul, 2020

Communications Surveillance

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Remote Working

How Financial Services will adapt to the future of remote working

Remote working in Financial Services used to be uncommon. However recent events have accelerated the global trend towards flexible working. We are now seeing a paradigm shift towards working from...

Marketing 08 Jul, 2020

Remote Working

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